Order processing time: 5 - 20 minutes after receipt of funds to our account
Due to the high volatility of the NEO and Zcash ZEC rates, the order amount will be recalculated at the current cryptocurrency rate after the actual payment is received.
Attention! AML verification of your transaction will be carried out in accordance with clause 7 of the User Agreement. If the risk for one of the categories exceeds the allowable values, the transaction will be subjected to additional analysis by the AML officer. When confirming the risk, identity verification will be requested.
The rates of the WhiteBIT or Binance crypto exchange are used to calculate the order.
When you create the first order, you will be automatically registered on our website, later you will be able to log in to view the history of orders and messages in the internal chat.